Domains of expertise

• Organizational attitude surveys design and analysis
  (Capable of producing hundreds of reports at different levels, in a record time )

• Metrics design and implementation

• BSC design and implementation

• Statistical analysis and modeling

• Call centers staffing based on queuing theory and Monte Carlo simulation

• Decisions support utilities design, based on Excel and VBA

• SPC and 6Sigma related techniques

• Seminars aimed at reinforcing the awareness for the
   potential of using quantitative approaches, among managers