The PMDM^©
(Performance measures Design Methodology)

Although a very hot topic, there is really no structured methodology for developing performance measures, and most of the work is left to consultant wizards and intuition.

The PMDM^© is a four stages methodology that starts by enouncing the topic to measure, and ends in well defined performance measures for the topic.

Apart of its functional aspect, the methodology is a very powerful focusing tool that creates many organizational insights, far beyond the technical aspects of performance measures.

The methodology is most appropriated for "soft" organizational topics, and has been implemented in leading companies in such topics as Internal Communication, Employee evaluation, Training, HR effectiveness, Software quality...

The Split Index©

A very powerful and visual technique aimed at detecting the factors that influence general satisfaction or any other attitude dimension, in organizational attitude surveys. The technique could replace the classical explained variance approach, as it is more suited for small samples, and much more understood by managers

The DOA^©
(Degree Of Agreement)


 

An alternative indicator to variance or standard deviation. Its development comes from the insight that the standard deviation is not really understood by managers. The DOA^© is a percentage Index and so, independent of the scale used in the survey.

DMU©-Dashboard

 Metrics Utility

This powerful utility translates managerial indicators values into a true dashboard gauges style. It is intended to answer at a very low cost, a high demand from organizations for such a format, providing managers with an attractive and effective way to grasp at a glance, where the organization stands